Shipping policy

Shipping Policy

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). During new drops, restocks, or high-volume periods, processing times may be slightly extended.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Free Shipping

We offer the following shipping options at checkout:

Standard Shipping (U.S.): Calculated at checkout
Free Standard Shipping (U.S.): Orders of $75 or more automatically qualify for free shipping

Free shipping is applied automatically at checkout when the order minimum is met.

Delivery Estimates

Estimated delivery times after processing:

Standard Shipping (U.S.): 3–7 business days

Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.

Order Tracking

All orders include tracking. Please allow 24–48 hours for tracking updates to appear after your order has shipped.

Incorrect Addresses

We are not responsible for orders shipped to incorrectly entered addresses at checkout. Please double-check your shipping information before completing your purchase.

If an order is returned due to an incorrect or incomplete address, the customer will be responsible for reshipping costs.

Lost, Stolen, or Delayed Packages

Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages.

If your package is delayed or missing, please contact the shipping carrier directly to file a claim. You may also contact us at drivenbylovedesigns@gmail.com, and we will assist where possible.

Shipping Changes & Cancellations

Once an order is placed, we cannot guarantee changes or cancellations, as orders are processed quickly.